RT Health - a division of The Hospitals Contribution Fund (RTE)

RT Health is the oldest registered health fund in Australia, established in 1889. We look after the Australians who keep Australia moving, specialising in the rail, transport and energy industries.

This information is provided by the insurer

RT Health - a division of The Hospitals Contribution Fund provide further information regarding:

Agreement Hospitals

This fund has agreements with some private hospitals or day surgeries to provide services at low or no out-of-pocket costs. You can see Agreement Hospitals for this insurer and further details are available from the insurer.

Business Structure

This insurer is a mutual organisation that operates on a not-for-profit basis.

RT Health - a division of The Hospitals Contribution Fund operates in all states and territories.

Performance

The Private Health Insurance Ombudsman prepares an annual report on the service delivery and performance of Australian health insurers. The following is a selection of statistics about this health insurer - the full report and an explanation of these figures is available from the Ombudsman's website. Please note information is not provided for some insurers in some states, as there are insufficient numbers reported to APRA for states in which the insurer does not have a large membership.

Ombudsman complaints compared to market share
All complaints 0.3% 12.4% market share
Investigated complaints 0%
Health Insurer Retention and Finances Industry result
Member retention (hospital cover) 0% 88.6%
Benefits as % of contributions 82.8% 83.1%
Management expenses % of contribution income 17% 9.9%
Management expenses per average policy $744 $375
Coverage ACT NSW VIC QLD SA WA TAS NT Australia
Hospital Related Charges Covered 78.1% 94.3% 92.3% 92.4% 94.7% 93.1% 90.1% 59.9% 93.2%
Industry Result 82.9% 89.4% 91.5% 89.7% 93.4% 92.7% 92.9% 89.3% 90.6%
Medical Services with No Gaps 79.5% 93.9% 90.6% 93.7% 93.7% 93.0% 95.8% 75% 93.5%
Industry Result 76.9% 89.7% 88.0% 88.8% 89.7% 88.5% 91.4% 87.5% 88.8%
Medical Services with No or Known Gaps 90.7% 98.4% 99.3% 98.6% 100% 97.6% 100% 95% 98.5%
Industry Result 92.3% 96.7% 97.9% 97.2% 99.3% 97.5% 98.8% 96.5% 97.4%
General Treatment (extras) Covered 34.9% 42.2% 39.9% 43.7% 47.3% 41.1% 34.2% 38.0% 42.6%
Industry Result 47.0% 49.1% 50.8% 52.5% 56.4% 56.6% 52.6% 58.4% 52.0%
Private Hospital Agreements 4 94 73 49 21 21 9 2 -
Industry Maximum 6 98 76 60 23 24 9 2 -
Day Hospital Agreements 8 86 69 48 24 20 5 1 -
Industry Maximum 9 103 79 57 30 24 8 2 -
Address:
HCF House 403 George Street
Sydney
NSW 2010
Phone: