Reserve Bank Health Society Ltd (RBH)

The Reserve Bank Health Society provides health insurance for current and former Reserve Bank and Note Printing Australia Ltd employees & their dependants.

This information is provided by the insurer

Agreement Hospitals

This fund has agreements with some private hospitals or day surgeries to provide services at low or no out-of-pocket costs. You can see Agreement Hospitals for this insurer

Business Structure

This insurer is a mutual organisation that operates on a not-for-profit basis.

Reserve Bank Health Society Ltd operates in all states and territories.

Membership restrictions

Reserve Bank Health Society Ltd was formed in 1959. Membership of the fund is available to the following: anyone who is or was an employee of the Reserve Bank, Note Printing Australia and their spouse, partner and dependent children.

Performance

This table compares this health insurer's performance on a range of factors. Some of this information has previously been published in the Private Health Insurance Ombudsman's State of the Health Funds report, available from the Ombudsman's website (www.ombudsman.gov.au). Please note information is not provided for some insurers in some states, as there are insufficient numbers reported for states in which the insurer does not have a large membership.

Ombudsman complaints compared to market share
All complaints 0.0% <0.1% market share
Investigated complaints 0.5%
Health Insurer Retention and Finances Industry result
Member retention (hospital cover) 91.3% 86.5%
Benefits as % of contributions 74.9% 81.1%
Management expenses % of contribution income 15.5% 10.8%
Management expenses per average policy $1202 $413
Coverage ACT NSW VIC QLD SA WA TAS NT Australia
Hospital Related Charges Covered 82.4% 90.6% 94.1% 95.0% 97.9% 96.8% 97.4% - 92.4%
Industry Result 81.8% 88.7% 90.5% 88.9% 92.6% 92.4% 92.4% 88.6% 89.9%
Medical Services with No Gaps 71.7% 89.1% 89.9% 94.8% 94.4% 91.1% 92.1% - 90.3%
Industry Result 75.6% 89.3% 87.3% 87.8% 89.0% 88.9% 91.2% 86.7% 88.3%
Medical Services with No or Known Gaps 94.9% 96.4% 98.6% 99.0% 99.8% 98.7% 99.5% - 97.4%
Industry Result 91.2% 96.4% 97.8% 96.8% 99.3% 98.0% 98.8% 95.9% 97.2%
General Treatment (extras) Covered 61.3% 68.8% 72.0% 68.5% 75.7% 72.7% 68.7% 69.6% 69.6%
Industry Result 46.4% 48.4% 50.5% 51.4% 55.2% 55.9% 51.8% 57.7% 51.1%
Private Hospital Agreements 5 98 72 51 19 22 5 2 -
Industry Maximum 8 98 72 58 24 24 8 2 -
Day Hospital Agreements 8 88 68 47 24 19 6 1 -
Industry Maximum 9 104 79 54 30 29 9 2 -
Address:
GPO Box 3947
SYDNEY
NSW 2001
Phone: