Reserve Bank Health Society Ltd (RBH)

The Reserve Bank Health Society provides health insurance for current and former Reserve Bank and Note Printing Australia Ltd employees & their dependants.

This information is provided by the insurer

Agreement Hospitals

This fund has agreements with some private hospitals or day surgeries to provide services at low or no out-of-pocket costs. You can see Agreement Hospitals for this insurer

Business Structure

This insurer is a mutual organisation that operates on a not-for-profit basis.

Reserve Bank Health Society Ltd operates in all states and territories.

Membership restrictions

Reserve Bank Health Society Ltd was formed in 1959. Membership of the fund is available to the following: anyone who is or was an employee of the Reserve Bank, Note Printing Australia and their spouse, partner and dependent children.

Performance

The Private Health Insurance Ombudsman prepares an annual report on the service delivery and performance of Australian health insurers. The following is a selection of statistics about this health insurer - the full report and an explanation of these figures is available from the Ombudsman's website. Please note information is not provided for some insurers in some states, as there are insufficient numbers reported to APRA for states in which the insurer does not have a large membership.

Ombudsman complaints compared to market share
All complaints 0% <0.1% market share
Investigated complaints 0%
Health Insurer Retention and Finances Industry result
Member retention (hospital cover) 90% 86%
Benefits as % of contributions 82.6% 85.4%
Management expenses % of contribution income 14.9% 9.5%
Management expenses per average policy $1067 $358
Coverage ACT NSW VIC QLD SA WA TAS NT Australia
Hospital Related Charges Covered 72.2% 91.7% 96.6% 98.3% 98.7% 96.4% 97.6% - 94.0%
Industry Result 83.1% 89.7% 91.9% 90.3% 93.9% 93.0% 93.4% 90.0% 91.0%
Medical Services with No Gaps 43.2% 89.5% 91.5% 96.9% 97.1% 88.2% 86.4% - 91.0%
Industry Result 78.1% 89.8% 88.8% 89.7% 90.7% 87.6% 91.6% 88.5% 89.3%
Medical Services with No or Known Gaps 90.9% 96.4% 98.7% 99.7% 100% 97.7% 98.2% - 97.6%
Industry Result 92.7% 96.5% 97.6% 96.8% 99.1% 97.0% 98.2% 96.2% 97.1%
General Treatment (extras) Covered 67.6% 72.2% 73.4% 75.2% 79.1% 78.1% 72.9% 90% 72.9%
Industry Result 47.7% 50.1% 51.7% 53.4% 56.7% 56.6% 54.1% 58.8% 52.6%
Private Hospital Agreements 5 98 76 51 20 22 5 2 -
Industry Maximum 6 99 84 61 27 28 9 2 -
Day Hospital Agreements 8 88 69 46 27 21 6 1 -
Industry Maximum 11 108 94 64 35 39 9 2 -
Address:
GPO Box 3947
SYDNEY
NSW 2001
Phone: