Peoplecare Health Insurance (LHM)
At Peoplecare, we love people. And that means giving you more of the things you love and less of the things you don’t. So if you need a hand with your health cover, just give us a call on 1800 808 700.
Peoplecare is a national, not for profit health fund that has been caring for members since 1953. We’re a high performing, multi-award winning company with a range of health cover options that have been independently rated amongst the best value in Australia. We’ve also developed a reputation for the highest levels of personal service and customer satisfaction.
For more info, give us a buzz on 1800 808 700, visit our website at www.peoplecare.com.au
or email info@peoplecare.com.au
Peoplecare Health Insurance provide further information regarding:
- Gap cover doctors
- Agreement hospitals
- Ambulance cover information
- Preferred providers
- Overseas students
Agreement Hospitals
This fund has agreements with some private hospitals or day surgeries to provide services at low or no out-of-pocket costs. You can see Agreement Hospitals for this insurer and further details are available from the insurer.
Business Structure
This insurer is a mutual organisation that operates on a not-for-profit basis.
Peoplecare Health Insurance operates in all states and territories.
Performance
This table compares this health insurer's performance on a range of factors. Some of this information has previously been published in the Private Health Insurance Ombudsman's State of the Health Funds report, available from the Ombudsman's website (www.ombudsman.gov.au). Please note information is not provided for some insurers in some states, as there are insufficient numbers reported for states in which the insurer does not have a large membership.
| Ombudsman complaints compared to market share | ||
|---|---|---|
| All complaints | 0.5% | 0.5% market share |
| Investigated complaints | 0.5% | |
| Health Insurer Retention and Finances | Industry result | |
|---|---|---|
| Member retention (hospital cover) | 85.9% | 86.5% |
| Benefits as % of contributions | 83.3% | 81.1% |
| Management expenses % of contribution income | 13.6% | 10.8% |
| Management expenses per average policy | $629 | $413 |
| Coverage | ACT | NSW | VIC | QLD | SA | WA | TAS | NT | Australia |
|---|---|---|---|---|---|---|---|---|---|
| Hospital Related Charges Covered | 87.9% | 90.4% | 91.3% | 89.4% | 91.9% | 92.3% | 95.8% | 94.3% | 90.7% |
| Industry Result | 81.8% | 88.7% | 90.5% | 88.9% | 92.6% | 92.4% | 92.4% | 88.6% | 89.9% |
| Medical Services with No Gaps | 77.0% | 91.0% | 91.1% | 91.0% | 89.6% | 88.4% | 92.6% | 96.2% | 90.9% |
| Industry Result | 75.6% | 89.3% | 87.3% | 87.8% | 89.0% | 88.9% | 91.2% | 86.7% | 88.3% |
| Medical Services with No or Known Gaps | 91.2% | 97.6% | 98.7% | 97.7% | 99.6% | 98.2% | 99.4% | 100% | 98.0% |
| Industry Result | 91.2% | 96.4% | 97.8% | 96.8% | 99.3% | 98.0% | 98.8% | 95.9% | 97.2% |
| General Treatment (extras) Covered | 43.8% | 44.9% | 43.5% | 43.0% | 47.9% | 44.8% | 42.4% | 43.5% | 44.3% |
| Industry Result | 46.4% | 48.4% | 50.5% | 51.4% | 55.2% | 55.9% | 51.8% | 57.7% | 51.1% |
| Private Hospital Agreements | 5 | 98 | 72 | 51 | 19 | 22 | 5 | 2 | - |
| Industry Maximum | 8 | 98 | 72 | 58 | 24 | 24 | 8 | 2 | - |
| Day Hospital Agreements | 8 | 88 | 68 | 47 | 24 | 19 | 6 | 1 | - |
| Industry Maximum | 9 | 104 | 79 | 54 | 30 | 29 | 9 | 2 | - |
WOLLONGONG
NSW 2500