CBHS Health Fund Limited (CBH)
CBHS is a not-for-profit private health fund, exclusively for employees and ex-employees, contractors and franchisees of the Commonwealth Bank Group and its affiliated companies.
CBHS Health Fund Limited provide further information regarding:
Agreement Hospitals
This fund has agreements with some private hospitals or day surgeries to provide services at low or no out-of-pocket costs. You can see Agreement Hospitals for this insurer and further details are available from the insurer.
Business Structure
This insurer is a mutual organisation that operates on a not-for-profit basis.
CBHS Health Fund Limited operates in all states and territories.
Membership restrictions
The current or former employees of the Commonwealth Bank Group (CBA Group) are eligible to join CBHS. The CBA Group includes (a) Commonwealth Bank of Australia (b) current and former subsidiaries (within the meaning of the Corporations Act 2001 (Cth)) of the Commonwealth Bank of Australia; (c) Gateway Bank Limited (d) a person who is, or was (i) an employee of a contractor to any of the CBA Group and who is, or was, involved in supplying goods or services to the CBA Group; or (ii) an employee of a franchisee of a subsidiary company within the CBA Group. In addition, CBHS eligibility rules allow for the above person's partner (including former partner), dependants, siblings, parents and grandchildren to join the fund. Remember once eligible, your eligibility (and your eligible family) remains regardless of your current employment.
Performance
This table compares this health insurer's performance on a range of factors. Some of this information has previously been published in the Private Health Insurance Ombudsman's State of the Health Funds report, available from the Ombudsman's website (www.ombudsman.gov.au). Please note information is not provided for some insurers in some states, as there are insufficient numbers reported for states in which the insurer does not have a large membership.
| Ombudsman complaints compared to market share | ||
|---|---|---|
| All complaints | 1.5% | 1.5% market share |
| Investigated complaints | 2.2% | |
| Health Insurer Retention and Finances | Industry result | |
|---|---|---|
| Member retention (hospital cover) | 92.4% | 86.5% |
| Benefits as % of contributions | 84.2% | 81.1% |
| Management expenses % of contribution income | 10.7% | 10.8% |
| Management expenses per average policy | $509 | $413 |
| Coverage | ACT | NSW | VIC | QLD | SA | WA | TAS | NT | Australia |
|---|---|---|---|---|---|---|---|---|---|
| Hospital Related Charges Covered | 84.8% | 89.3% | 92.4% | 90.4% | 93.0% | 91.2% | 93.0% | 90.1% | 90.6% |
| Industry Result | 81.8% | 88.7% | 90.5% | 88.9% | 92.6% | 92.4% | 92.4% | 88.6% | 89.9% |
| Medical Services with No Gaps | 79.7% | 88.1% | 87.5% | 74.3% | 86.9% | 86.9% | 88.5% | 80.6% | 85.3% |
| Industry Result | 75.6% | 89.3% | 87.3% | 87.8% | 89.0% | 88.9% | 91.2% | 86.7% | 88.3% |
| Medical Services with No or Known Gaps | 92.7% | 96.7% | 98.3% | 97.9% | 99.1% | 98.2% | 98.9% | 96.4% | 97.5% |
| Industry Result | 91.2% | 96.4% | 97.8% | 96.8% | 99.3% | 98.0% | 98.8% | 95.9% | 97.2% |
| General Treatment (extras) Covered | 41.9% | 45.0% | 46.5% | 48.1% | 50.5% | 47.6% | 45.1% | 47.3% | 46.2% |
| Industry Result | 46.4% | 48.4% | 50.5% | 51.4% | 55.2% | 55.9% | 51.8% | 57.7% | 51.1% |
| Private Hospital Agreements | 5 | 92 | 68 | 50 | 18 | 21 | 8 | 1 | - |
| Industry Maximum | 8 | 98 | 72 | 58 | 24 | 24 | 8 | 2 | - |
| Day Hospital Agreements | 8 | 93 | 71 | 48 | 24 | 20 | 6 | 2 | - |
| Industry Maximum | 9 | 104 | 79 | 54 | 30 | 29 | 9 | 2 | - |
Parramatta
NSW 2150