CBHS Health Fund Limited (CBH)

CBHS is a not-for-profit private health fund, exclusively for employees and ex-employees, contractors and franchisees of the Commonwealth Bank Group and its affiliated companies.

This information is provided by the insurer

CBHS Health Fund Limited provide further information regarding:

Agreement Hospitals

This fund has agreements with some private hospitals or day surgeries to provide services at low or no out-of-pocket costs. You can see Agreement Hospitals for this insurer and further details are available from the insurer.

Business Structure

This insurer is a mutual organisation that operates on a not-for-profit basis.

CBHS Health Fund Limited operates in all states and territories.

Membership restrictions

The current or former employees of the Commonwealth Bank Group (CBA Group) are eligible to join CBHS. The CBA Group includes (a) Commonwealth Bank of Australia (b) current and former subsidiaries (within the meaning of the Corporations Act 2001 (Cth)) of the Commonwealth Bank of Australia; (c) Gateway Bank Limited (d) a person who is, or was (i) an employee of a contractor to any of the CBA Group and who is, or was, involved in supplying goods or services to the CBA Group; or (ii) an employee of a franchisee of a subsidiary company within the CBA Group. In addition, CBHS eligibility rules allow for the above person's partner (including former partner), dependants, siblings, parents and grandchildren to join the fund. Remember once eligible, your eligibility (and your eligible family) remains regardless of your current employment.

Performance

This table compares this health insurer's performance on a range of factors. Some of this information has previously been published in the Private Health Insurance Ombudsman's State of the Health Funds report, available from the Ombudsman's website (www.ombudsman.gov.au). Please note information is not provided for some insurers in some states, as there are insufficient numbers reported for states in which the insurer does not have a large membership.

Ombudsman complaints compared to market share
All complaints 1.5% 1.5% market share
Investigated complaints 2.2%
Health Insurer Retention and Finances Industry result
Member retention (hospital cover) 92.4% 86.5%
Benefits as % of contributions 84.2% 81.1%
Management expenses % of contribution income 10.7% 10.8%
Management expenses per average policy $509 $413
Coverage ACT NSW VIC QLD SA WA TAS NT Australia
Hospital Related Charges Covered 84.8% 89.3% 92.4% 90.4% 93.0% 91.2% 93.0% 90.1% 90.6%
Industry Result 81.8% 88.7% 90.5% 88.9% 92.6% 92.4% 92.4% 88.6% 89.9%
Medical Services with No Gaps 79.7% 88.1% 87.5% 74.3% 86.9% 86.9% 88.5% 80.6% 85.3%
Industry Result 75.6% 89.3% 87.3% 87.8% 89.0% 88.9% 91.2% 86.7% 88.3%
Medical Services with No or Known Gaps 92.7% 96.7% 98.3% 97.9% 99.1% 98.2% 98.9% 96.4% 97.5%
Industry Result 91.2% 96.4% 97.8% 96.8% 99.3% 98.0% 98.8% 95.9% 97.2%
General Treatment (extras) Covered 41.9% 45.0% 46.5% 48.1% 50.5% 47.6% 45.1% 47.3% 46.2%
Industry Result 46.4% 48.4% 50.5% 51.4% 55.2% 55.9% 51.8% 57.7% 51.1%
Private Hospital Agreements 5 92 68 50 18 21 8 1 -
Industry Maximum 8 98 72 58 24 24 8 2 -
Day Hospital Agreements 8 93 71 48 24 20 6 2 -
Industry Maximum 9 104 79 54 30 29 9 2 -
Address:
Level 16, 6 Hassall Street
Parramatta
NSW 2150
Phone: