Peoplecare Health Insurance (LHM)

At Peoplecare, we love people. And that means giving you more of the things you love and less of the things you don’t. So if you need a hand with your health cover, just give us a call on 1800 808 700.

Peoplecare is a national, not for profit health fund that has been caring for members since 1953. We’re a high performing, multi-award winning company with a range of health cover options that have been independently rated amongst the best value in Australia. We’ve also developed a reputation for the highest levels of personal service and customer satisfaction.

For more info, give us a buzz on 1800 808 700, visit our website at www.peoplecare.com.au
or email info@peoplecare.com.au.
This information is provided by the fund

Peoplecare Health Insurance provide further information regarding Gap cover doctors, Agreement hospitals, Ambulance cover information and Overseas students .

Agreement Hospitals

This fund has agreements with some private hospitals or day surgeries to provide services at low or no out-of-pocket costs. You can view Agreement Hospitals for this fund in your region and further details are available from the fund.

Business Structure

This insurer is a mutual organisation that operates on a not-for-profit basis.

Peoplecare Health Insurance operates in all states and territories.

Performance

The Private Health Insurance Ombudsman prepares an annual report on the service delivery and performance of Australian health funds. The following is a selection of statistics about this health fund - the full report and an explanation of these figures is available from the Ombudsman's website. Please note information is not provided for some funds in some states, as there are insufficient numbers reported to APRA for states in which the fund does not have a large membership.

Performance Fund Industry
Benefits as a % of contributions 86.7% 87.1%
Management expenses (% cont) 8.7% 8.5%
Management expenses (average policy) $317 $276
Surplus 4.7% 4.4%
Member retention (%) 84.3% 84.8%
Coverage ACT NSW VIC QLD SA WA TAS NT
Hospital Related Charges Covered 82.7% 90.0% 92.3% 88.3% 93.9% 90.3% 91.5% 54.6%
Industry Result 82.4% 89.9% 93.0% 90.7% 95.1% 93.7% 93.8% 88.4%
Medical Services with No Gaps 78.5% 91.7% 95.0% 91.8% 94.0% 87.6% 92.4% 86.2%
Industry Result 77.6% 89.6% 89.5% 86.9% 90.8% 83.4% 89.3% 77.5%
Medical Services with No or Known Gaps 91.1% 95.2% 98.5% 95.8% 99.3% 93.6% 98.0% 94.4%
Industry Result 84.8% 91.7% 94.0% 90.2% 95.9% 94.2% 94.1% 87.9%
General Treatment (extras) Covered 44.4% 52% 46.2% 48.4% 51.5% 46.4% 47.7% 47.4%
Industry Result 47.5% 51.2% 52.5% 54.4% 56.1% 56.1% 53.5% 56.3%
Private Hospital Agreements 6 91 76 51 26 20 5 2
Industry Maximum 6 97 78 53 29 21 6 2
Day Hospital Agreements 7 86 73 42 25 23 3 1
Industry Maximum 9 91 73 47 25 24 7 1
Share of PHIO complaints Compared to fund's market share
Benefit Complaints - <0.5%
Service Complaints -
All Complaints 0.3%
Investigations 0.2%
Address
Locked Bag 33
WOLLONGONG
NSW  2500


Phone: 1800 808 690
Email: info@peoplecare.com.au
Website: http://www.peoplecare.com.au

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